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“Any incidents in which a person is abused, threatened, or assaulted in circumstances relating to their work”.
What are acts of violence?
Violence such as spitting, verbal abuse, offensive behaviour, rude gestures and intimidation are all acts of violence in the workplace.
Always remember workplace violence may not always begin in a critical or extreme situation, it sometimes follows a pattern of escalating behaviour. This can be anything from agitation, expressed anger or frustration and intimidating body language, to verbal abuse and threats, physical threats or assault. Discrimination or harassment should be dealt with early to prevent more serious and violent behaviour.
Reducing violence in the workplace
There are many contributing factors that add to ‘violence in the workplace’ and most can be applied to different businesses. BurySafe complied the ‘Better Business Booklet’ that you can adapt to your workplace as foundations towards reducing violence where you work.
The booklet includes information subjects such as:
- The laws and knowing your rights as an employer or employee
- Incident report forms
- Example risk assessment forms
- Workplace violence checklists
- How to avoid violent situations in the workplace
- Dealing with violent incidents
Reporting violence in your workplace
In order to reduce violence in your workplace it is vital that anyone experiencing violence in his or her workplace should report it immediately.
Contacts & useful information
Work related violence topic: Health & Safety Executive - work related violence
Equality direct website: www.equalitydirect.org.uk
Advice & guidance for business managers on all equality issues
Helpline: 0845 600 3444
Victim Support: www.victimsupport-gm.co.uk
For further information on violence in the workplace please contact Bury Environmental Health Dept – 0161 253 5566.